Terms of Service

Last updated: 24 September 2026

1. About these terms

Influence'd is operated by Max O'Neill ("we", "us", "our"). These terms apply to everyone who uses influenced.pages.dev and any related service (the "Platform"), whether you're browsing, joining the waitlist, submitting a report, or replying to one.

By using the Platform you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the Platform.

2. What Influence'd is

Influence'd is an accountability platform for the creator economy. Businesses that have worked with influencers can submit conduct reports about those collaborations. Approved reports are published on the influencer's profile and feed into a Reliability Index and related statistics. Verified creators can likewise review brands they've worked with; approved reviews are published on the brand's profile and feed into its Brand Trust Score. Everything in these terms about reports, reporters and the profiles they're about applies to creator reviews of brands in the same way.

You need a free account to submit reports or reviews. You sign in with a link we email you, and an account can only submit once we've verified it.

We are a platform that hosts and moderates content submitted by others. We don't independently investigate every collaboration, and we don't take part in the business relationships that reports describe.

3. Scores and reports are opinions, not facts

• Reports describe the submitting business's own experience of a particular collaboration. Other businesses may have had very different experiences.
• The Reliability Index and supporting figures (such as report counts, averages and severity breakdowns) summarise the approved reports we hold. They are only as complete as the reports submitted, and a small number of reports can move a score a long way.
• A profile with few or no reports is not an endorsement, and a lower score is not a finding of wrongdoing.
• Nothing on the Platform is professional, legal, financial or business advice. Do your own due diligence before entering into, or ending, any commercial relationship.

4. Brand accounts and ABN verification

Only businesses can submit conduct reports. To submit, a business must:

• hold a valid, active Australian Business Number (ABN);
• give us that ABN, the registered business name, and a contact person and email; and
• be authorised to act for that business.

We check each ABN against the Australian Business Register (ABN Lookup) and may ask for further proof that you are connected to the business, such as an email from the business's domain. A business's reports are published only once it is Verified. Until then, its profile may appear as Unverified with no reports attached.

We can refuse, suspend or remove verification at any time, for example if an ABN is cancelled, the details don't match, or the business breaches these terms. We don't publish ABNs or contact details.

5. Rules for submitted content

When you submit a report, score, reply or any other content, you promise that:

• it is honest and describes your own first-hand experience (or your business's);
• any factual claims are true and you can support them with evidence if we ask;
• any opinion is genuinely held and based on facts stated in, or clearly referred to in, your submission;
• it is not false, misleading or deceptive, and is not written to harm a competitor or settle a personal grudge;
• it doesn't reveal confidential information, breach a contract or non-disclosure agreement, or infringe anyone's intellectual property or privacy;
• it doesn't include anyone's private contact details, health information or other sensitive information, and doesn't comment on a person's private life unrelated to the collaboration;
• it isn't abusive, harassing, discriminatory or threatening; and
• you haven't been paid or offered anything to submit it, and you don't have an undisclosed conflict of interest.

Evidence you give us (such as contracts, messages or screenshots) is used for moderation and is not published.

6. Moderation

Every conduct report and every reply is reviewed by a moderator before it's published. We may ask for more information, edit a submission to remove material that breaks these terms (for example, personal details), or decline to publish it. We may also remove or restrict published content at any time, including while we look into a complaint.

Moderation is a reasonable-efforts check, not a guarantee. Approving a report doesn't mean we have confirmed that everything in it is correct or that we agree with it.

7. Right of reply

Every creator named in a published report has the right to respond to it publicly.

1. Submit. Use "Respond to this report" under the report. You can respond as the creator or as their authorised representative (such as a manager or agent). Your name and email are kept private; only your response text, whether you're the creator or a representative, and the publication date are shown.
2. Verify. Before publishing, we confirm the response really comes from the creator or someone authorised to speak for them, for example by emailing an address we can link to them or checking with their verified social account.
3. Publish. Once verified and moderated, your response appears directly under the report. We aim to do this within 48 hours of verification.

A reply sits alongside the report. It doesn't remove the report or change the score by itself. If you believe a report is inaccurate, explain why in your reply or contact us. We'll open a formal review, which can lead to the report being corrected, re-scored or removed.

Replies must follow the content rules in section 5. We may decline to publish a reply, or remove one, if it doesn't.

8. Complaints and takedowns (24 to 48 hours)

If you believe content on Influence'd is defamatory, inaccurate, infringes your rights, breaches your privacy or is otherwise unlawful, email getinfluenced.hello@gmail.com with:

• your name and contact details, and your connection to the content (for example, you're the creator named);
• a link to the content (the profile URL and the report date or ID);
• what you say is wrong or unlawful, and why; and
• any supporting material.

Here's what happens next:

• Within 24 hours we'll acknowledge your complaint.
• Within 48 hours we'll review it. If the complaint has apparent substance, we'll hide the content from public view while we investigate.
• We'll give the business that submitted the content a chance to respond and provide evidence.
• We'll tell you the outcome: the content is restored, corrected, re-scored or permanently removed.

We may remove content sooner, and without a complaint, if it clearly breaches these terms or the law. Complaining to us doesn't affect your other legal rights. If you intend to bring defamation proceedings, you can also send us a concerns notice under the uniform Defamation Acts. Sending it to the address above will make sure it reaches the right person quickly.

9. Defamation and liability for content

Content submitted to Influence'd, including reports, scores and replies, is written by the business or person who submitted it, not by us. The person or business that submits content is solely responsible for it, including any claim that it is defamatory, misleading or unlawful.

We don't adopt or endorse submitted content, and publishing it doesn't mean we have confirmed that it is true. We act as a digital intermediary. We provide an accessible complaints process (section 8) and remove or restrict content promptly when there's reason to.

To the extent permitted by law, we are not liable for loss or damage arising from content submitted by others. That includes loss of business, sponsorships, income or reputation. This doesn't exclude any liability that cannot be excluded by law. We rely on every defence available to us, including the defences for digital intermediaries and for innocent dissemination under the uniform Defamation Acts.

If you submit content that leads to a claim against us, you agree to help us respond to it, including by providing the evidence behind your submission, and section 13 (Indemnity) applies.

10. Your content and our licence

You keep ownership of what you submit. You give us a non-exclusive, worldwide, royalty-free, perpetual licence to host, store, reproduce, moderate, adapt (for example, to remove personal details or summarise), publish and display it on the Platform and in related material, and to use it to calculate scores and statistics. This licence continues for content that has been included in aggregate statistics after the individual item is removed.

The Influence'd name, logo, design and software belong to us.

11. Acceptable use

You must not:

• impersonate someone, or submit a report or reply for a business or creator you don't represent;
• scrape, bulk-download or systematically copy the Platform or its data, or use it to build a competing database;
• try to access data that isn't public, interfere with our systems, or bypass security or rate limits;
• use the Platform to harass, threaten, blackmail or pressure anyone, including by threatening to submit or withdraw a report in exchange for something; or
• use the Platform for any unlawful purpose.

12. Warranties and liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that can't be excluded. Where our liability for a failure to comply with a consumer guarantee can lawfully be limited, it's limited to supplying the service again or paying the cost of having it supplied again.

Otherwise, and to the extent permitted by law:

• the Platform is provided "as is". We don't guarantee it will be uninterrupted, error-free, complete or current;
• we aren't liable for any indirect or consequential loss, or for loss of profits, revenue, business, opportunity, data or goodwill; and
• our total liability to you for any claim connected with the Platform is limited to AUD $100.

13. Indemnity

You indemnify us, our officers and our moderators against any claim, loss, liability or cost (including reasonable legal costs) arising from content you submit or your breach of these terms. This does not apply to the extent the loss was caused by our own negligence or breach.

14. Privacy

Our Privacy Policy explains what personal information we collect, how we use and protect it, and how you can access, correct or delete it.

15. Changes and termination

We may update these terms from time to time. We'll change the "last updated" date above and, for significant changes, post a notice on the Platform or email verified brands and creators. If you keep using the Platform after a change, you accept the updated terms.

We may suspend or end your access, or remove your content, if you breach these terms or if we're required to by law. You can stop using the Platform at any time. Sections 3, 9, 10, 12 and 13 continue to apply after that.

16. Governing law

These terms are governed by the laws of Victoria, Australia. You and we submit to the non-exclusive jurisdiction of its courts and the courts that can hear appeals from them. If any part of these terms is invalid, that part is severed and the rest continue to apply.

17. Contact

Questions, complaints and legal notices: getinfluenced.hello@gmail.com

Max O'Neill